Clare Controls ClareVision Guide de l'utilisateur télécharger pdf (Page 15)

ClareVision App for Android User Guide 15

Troubleshooting

• What kinds of devices are compatible with the ClareVision App for

Android?

The devices that adopt H.264, MPEG4 or MJPEG video compression are

compatible with this software.

• Why does the mobile client software prompt ‘login failed’ when

accessing the device via Wi-Fi?

Check that the Wi-Fi parameters are configured properly in your phone. Refer

to the phone’s user guide for more information about accessing Wi-Fi.

• After starting viewing the live video, why does the phone’s response

become very slow and the video freezes?

This problem may be due to the settings of your Android phone. Try viewing

fewer cameras at the same time, or decrease the frame rate and resolution.

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Clare Controls ClareVision Guide de l'utilisateur Page 15